No contact in the off-season
After the last working day there's no further contact. By spring the best people have already signed elsewhere.
Talk about next season before this one ends, make early offers and stay in touch during the off-season.
At the end of the season everyone says a warm goodbye, yet only a few come back. Nobody asked why the others started somewhere else.
Typical for: seasonal operations with high turnover · properties without contact to staff in the off-season · teams where returners get no special recognition
Documented by Hospis
Updated: 26 September 2026
Builds an environment good people like to return to: early planning, visible benefits and leadership that holds.
A vetted Hospi analyses your situation in a structured way, in conversation and with a written result. Every statement clearly labelled: FACT, BENCHMARK, HYPOTHESIS or CONCLUSION. You get a concrete path, not a sales meeting.
Acute situation? Your case is reviewed with priority, with a response within 48 hours.
Returners are valuable for seasonal businesses: they know the property, the guests and the routines, and carry the culture into the new team. When they don't come back, it's rarely down to money alone. Usually there is no reason to return, and nobody who asks in time.
These fields are complete, and many properties get there on their own. That is what this page is for. The cost simply does not appear on an invoice: internal hours, a few attempts, and a season that keeps running in the meantime.
The problem context is automatically included, you do not need to repeat anything.
Rooms are booked, kitchens are not, and the season starts in six weeks.
Without a profile, the wrong people apply, or no one.
Good applicants fall through over accommodation.