01
Nobody has the list
How you spot it
Subscriptions run on different cards and accounts. There is no overall overview.
The way out
One central register of all tools with costs, contract details and owners, reviewed once a year.
Our software costs keep growing and nobody has the overview
PMS, channel manager, booking engine, POS, newsletter, review tool, rota: something gets added every year, and little is ever cancelled. Anyone who knows the total is in for a shock.
Typical for: properties where every department orders its own tools · operations with many monthly subscriptions on different credit cards · hotels after several vendor changes
Documented by Hospis
Updated: 26 September 2026
How you recognize it
- List every software subscription and licence with cost, term, notice period and the person responsible.
- Pull the debits from your bank account and credit cards for the last twelve months.
- Mark features you pay for twice, such as newsletters in the PMS and in a separate tool.
- Ask every department which tools are actually used and which are merely still running.
- Put every notice period in a calendar, with a reminder three months ahead.
- Decide who approves new software, and check beforehand whether an existing system can already do the job.
Matching Hospi
JW
Josef Walch
Digitalisation · AI in operations · Systems · Lech am Arlberg
Works with protel · Mews · Mews POS · Smart Host
AdviseImplement
Creates an overview of the software stack and decides with you what stays, what gets consolidated and what can go.
Mapped to root cause
Nobody has the listDuplicate features
View profilePersonally vetted · independent match
Which path fits your situation?
01
Diagnosis
390 € fixed price
A vetted Hospi analyses your situation in a structured way, in conversation and with a written result. Every statement clearly labelled: FACT, BENCHMARK, HYPOTHESIS or CONCLUSION. You get a concrete path, not a sales meeting.
- A legitimate outcome is also: no engagement needed.
- If an engagement follows, the diagnosis fee is fully credited.
02
Urgent support
Acute situation? Your case is reviewed with priority, with a response within 48 hours.
Cause fields and how to tell them apart
Software costs grow quietly because each subscription looks small on its own. Only when you add them up do you see how much the property spends every year and how much of it achieves very little.
These fields are complete, and many properties get there on their own. That is what this page is for. The cost simply does not appear on an invoice: internal hours, a few attempts, and a season that keeps running in the meantime.
Frequently asked
- Should we switch to an all-in-one solution?
- Not automatically. A suite saves interfaces but is often weaker in individual areas. What matters is which tasks are important to you and how well the systems work together.
- How often should we review this?
- Thoroughly once a year, ideally before budget planning. Plus a quick look before every contract renewal.
- Who should be responsible?
- Someone with an overview of operations and finance. It doesn't have to be IT. They need the authority to cancel tools as well.
Describe your situation
The problem context is automatically included, you do not need to repeat anything.
Problem
Our software costs keep growing and nobody has the overview